Your right to know

Yes, if you encounter any problems with your Account Manager, please send an email to: compliance@pasfmc.com

This all depends on the complexity of the project and the current load of the manufacturing facility when the order is booked. On average an order could take anywhere from 3 to 6 weeks from the moment the project is finalised by the production managers for production to start.

Sample prices vary depending on an array of factors such as material selection, size etc. Please consult samples with your account manager or see all available samples in the samples catalogue on PAS suite.

Yes, to receive a quote please submit your project in your panel or send the design project to your account manager.

You may send an example design from the internet, however, this will require you filly fill out the brief so you must concatenate it with the desired materials and size which could take the same amount as project creation.

Germany Czech Republic Slovakia Lithuania Latvia Estonia Finland AusCroatia, Italy, Denmark, Sweden, Norway, Netherlands, Belgium, France, Spain, Portugal

To make an order you need to be registered as a customer. To do this you need to fill out the application form at this link. This application requires all crucial company details. Your application will be thoroughly reviewed by our procurement department and you will be informed of the outcome.

When you receive a price on your project, that price is final. When you request an order we try to keep the price low as possible while keeping the quality high as possible.

Of course, there are a few types of samples you can receive. Material sample This is a 40cm x 40cm block of MDF that is foiled, lacquered or painted with the finish you are interested in.

If you are already a customer, you will be required to upload a project file of the design that you desire. A design project will help us estimate all of the logistical perks of producing your product, giving you a realistic cost to making it. If your project requires sourcing additional materials from a third party, these must be specified with their SKU number and described in the project comments.

1,000 euros worth of product. *Low-quantity orders might get cancelled if suppliers do not have the required materials needed for the production of the elements.

Of course, you can, each order is saved in your order panel. Each element has a reorder button which will reinitiate the production of that element. Keep in mind that shipping costs may vary depending on the size of the element and the quantity.

No, we don't offer any split payments due to the great volume of orders processed.

All orders must be paid upfront - 14 days from signing the obligated confirmation contract of the booking order.